Usually within 24 hours. You should receive tracking information immediately upon shipment.

iKON Boards ship through FedEx.

We strive to ship all products within 48 hours on business days. Weekends may extend this time frame.

We ship our products from Nashville, Tennessee in the United States.

Unfortunately we are only shipping within the States. We plan on expanding our shipping ranges very soon. Sign up for our email newsletter and be the first to know when we go worldwide!

We will soon be selling consumable parts such as belts, bearings, wheels, and gears on the accessory page very soon. As of now replacement part availability is determined by the specific issue occurrences. We recommend submitting a support ticket, sending us an email at support@ikonboards.com, or contact us in the live chat for any information regarding parts. We will do our best to accommodate the lifespan of your Board. Reference our warranty tab at the bottom of the page to retain more info on what is covered.

Please refer to this link: *Warranty Information* for full description. If after you have read the information provided and you have further questions, please reach out to us via email (support@ikonboards.com) OR directly through our live chat.

Yes, we are offering two variations of iKONCARE extended warranty, iKONCARE Vital and iKONCARE Elite. Either can be added during the checkout process of each iKON board.

We have further details regarding the Care packages, at the bottom of the warranty page.

The limit we suggest is 220lbs. Over this weight and the board will loose some torque as well as range, and it will put strain on the electronic and mechanical components.

To achieve the ultra thin form factor of the EDGE, the deck and battery needs to be made as one assembly. If the battery stops functioning, the battery and deck can be replaced as one piece.

If the battery stops functioning during the warranty period, we will replace this assembly! If anything happens out of the warranty period we will work diligently to give you the best pricing on parts and labor!

Both motors are fully independent. This is because when you are turning one wheel is always traveling further than the other so the ESC separates them out completely individually. This makes the wheels wear out less premature and it is 100% a feature of the board. As to why one spins before the other it’s just the fact that that motor may happen to have a little bit more resistance whether it’s just something simple a tighter belt than the other or a small discrepancy.

Simply turn off the controller after it has been connected to the board while the board is not in motion. The board will refrain from moving.